24/7 Monitoring

You sleep. We don’t.

You can enjoy peace of mind 24 hours day, seven days a week by having aCommand monitor your business by our own central station.

Say “sweet dreams” to your worries

Our highly trained professionals are always standing by, ready to send help to your business in the event of a burglary, fire, carbon monoxide event or other emergency. So get some sleep. We’ll be up all night.

Acom uses a company-owned, leading central station for security, fire, inventory, and health monitoring services. Customers trust Acom monitoring because of our unparalleled commitment to service through technology and human monitoring solutions.

We are proud that our monitoring station averages a 14 second response time, based on monthly averages of individual operator performance.

Acom’s Central Station is UL Certified and Five Diamond Rated

Five Diamond Rated

The Five Diamond program is operated by The Monitoring Association (TMA). This program has initial and ongoing training requirements for Central Station Operators, ensuring operators know how to handle any situation and follow  industry protocol with confidence and professionalism. Fewer than than 10% of central stations worldwide achieve this honor and we were a pioneer in obtaining our Five Diamond status. Furthermore, Acom requires all of our operators to score at least 10% higher than the five diamond testing requirements.

TMA-UL

UL Certified

Our monitoring stations are audited and examined every year by Underwriters Laboratories (UL), a national organization the specializes in certification protocols. This certification ensures we have the highest standards of redundancy and protection for all of our mission-critical systems. We are required to ensure our Central Station is ready for most common and even uncommon potential failures (redundant power, computers, receivers, building security, etc.).

Need Commercial Solutions? We’ve Got You Covered

I’ve always been please with my service from Acom. Security systems and video camera security are seamless with them.

Donn V.